
FAQs
1. What is ELIMINATE's mission?
At ELIMINATE, our mission is to inspire individuals to reject the norm, embrace authenticity, and unlock their full potential through high-quality, purpose-driven streetwear.
2. How do I know which size to order?
We provide a detailed size chart for each product on its respective page to help you find the perfect fit. If you’re between sizes, we recommend sizing up for our oversized designs.
3. What materials do you use for your clothing?
Our products are crafted with high-quality materials like 100% premium cotton, designed for comfort, durability, and style.
4. How long does it take to process and ship my order?
Orders are processed within 2-3 business days and shipped via standard shipping, which typically takes 3-7 business days within the U.S.
5. Do you ship internationally?
Yes, we ship to select international locations. Shipping costs and delivery times vary by destination, and any customs duties or taxes are the responsibility of the customer.
6. What is your return and exchange policy?
We accept returns and exchanges within 14 days of receiving your order. Items must be returned in their original condition: unworn, unwashed, and with tags attached. For full details, check out our Return and Exchange Policy.
7. Do you provide a return shipping label?
Yes, every order includes a pre-paid return label for your convenience. Simply use the label to send your item back to us.
8. Can I cancel or change my order after it's placed?
We begin processing orders quickly, but if you need to cancel or make changes, contact us immediately at [your email/contact info]. We’ll do our best to accommodate your request.
9. What should I do if my order arrives damaged or incorrect?
If you receive a damaged or incorrect item, please email us at contact@eliminatertn.com within 48 hours of delivery. Include your order number and photos of the issue, and we’ll resolve it as quickly as possible.
10. Do you restock sold-out items?
Some items are restocked depending on demand. Follow us on social media or subscribe to our newsletter for updates on restocks and new drops.
11. How can I stay updated on new releases and promotions?
Sign up for our newsletter and follow us on social media to be the first to know about new collections, restocks, and exclusive offers.
12. Who can I contact for additional help?
For any questions or concerns, feel free to reach out to our customer care team at contact@eliminatertn.com. We’re here to help!