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Shipping Policy
At ELIMINATE, we are committed to providing a seamless and reliable shipping experience. All orders are processed within 2-3 business days after payment is confirmed, with orders placed on weekends or holidays processed the next business day. We offer standard shipping within the U.S. for a flat fee of $4.99 on orders under $80. Shipping is free for all U.S. orders over $80. Standard shipping typically takes 3-7 business days to arrive after your order has been processed.
Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery. For international orders, we ship to select locations, and shipping costs and delivery times will vary based on destination. Please note that any customs duties or taxes for international shipments are the responsibility of the customer.
If your package is delayed, lost, or arrives damaged, please contact us at contact@eliminatertn.com, and our team will work with you to resolve the issue. Thank you for choosing ELIMINATE. We are dedicated to delivering quality products and exceptional service every step of the way!
Return & Exchange Policy
At ELIMINATE, your satisfaction is our top priority. If you're not completely happy with your purchase, you have 14 days from the date you receive your item to initiate a return or exchange.
Key Details:
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Items must be returned in their original condition: unworn, unwashed, and with tags attached.
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Returns or exchanges initiated after the 14-day window will not be accepted.
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Every order includes a pre-paid return label for your convenience. Simply use the label to send your item back to us.
Once your return is received and inspected, we’ll process your refund or exchange promptly. Please note that exchanges are subject to availability.
If you have any questions or need assistance, don’t hesitate to reach out to us at contact@eliminatertn.com.
We’re here to make your experience with ELIMINATE as seamless and enjoyable as possible!